Price Match Program Policy
At ElementLumber.com, we are committed to providing you with low prices on decking and hardwoods every day. This is why we are the largest major retailer of superior grade hardwood decking products to offer you this program.
To take advantage of the Price Match Program, use this form and send us a quote from any verifiable online decking supplier and we’ll match or beat their bottom line price! That’s it. No crazy gimmicks or mark-ups! Just the best deal for you and your project.
Terms & Guidelines
If you acquire a written quote or a lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it*. In some cases, Element Lumber reserves the right to beat the quote you receive at our discretion with a lower quote (at a rate determined by Element Lumber).
* limitations apply (of course!)
- Prior to placing your order, you can use the form below, or call the Element Lumber Customer Care Department directly TOLL FREE: 844-347-WOOD (9663).
- You will have to provide either a written quote from an online competitor or a take-off list from your checkout page on the online retailer’s website.
- Our team will verify the quoted item(s) eligibility by reviewing the online retailer, their current price, and by confirming the item is in stock.
- Element Lumber has the final decision for matching an online price.
Guidelines and Limitations:
- The item(s) must be currently in-stock at the online retailer’s website and on ElementLumber.com at the time of the price match program request.
- The item(s) must be sold and fulfilled by online retailers only. Lumberyards or other third-party sources are ineligible.
- We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., species, size, model, quantity, brand, color, etc.)
- We will limit price match program offers to one-per-customer, per quote, per day**
We do not honor:
- Prices from non-U.S. entities, third-party sellers, international “wholesale sites” (Alibaba, etc.)
- Prices from auction sites, wholesale clubs, or websites requiring memberships
- Prices that cannot be determined independent of other items, e.g., fees, shipping charges
- Quotes that are discounted using a promotional coupon or discount code
- Percent off or dollar off if the item’s price cannot be determined independent of other items, fees, or charges
- Expired Offers, Instant Rebates, Mail-in Offers, Offers that include financing
- Prices that require minimum quantity purchases
- Items that other retailers have listed as Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers
- Damaged, Used, or Refurbished items
- Misprinted or inaccurate prices
- Online price match is not available in Alaska, Hawaii, and Puerto Rico
- We will not offer rain-checks for items that are not currently in-stock
- ElementLumber.com will not price match items sold by other suppliers or retailers between Thanksgiving and Cyber-Monday
Got a question or want to get a price match? Give us a call and let’s talk!